Our Mission & Focus
The Standards and Quality Assurance Unit is dedicated to promoting high standards of care through the development, implementation, and monitoring of quality improvement systems across all hospital services. Using evidence-based practices and regulatory guidelines, we ensure that patient care is safe, effective, and consistently meets established standards.
We focus on continuous quality improvement, patient safety, risk management, and compliance with national and international healthcare standards—enhancing overall service delivery and patient outcomes.
Core Service Programs
Quality Assurance & Improvement Programs
Develops and implements quality improvement initiatives to enhance patient care, service delivery, and clinical outcomes.
Standards Development & Compliance Monitoring
Establishes policies, protocols, and standard operating procedures (SOPs) while ensuring adherence to regulatory and institutional standards.
Patient Safety & Risk Management
Identifies, assesses, and mitigates risks to ensure a safe healthcare environment for patients, staff, and visitors.
Clinical Audits & Performance Monitoring
Conducts regular audits and evaluates key performance indicators (KPIs) to ensure continuous improvement and accountability.
Accreditation & Regulatory Support
Supports hospital accreditation processes and ensures compliance with national and international healthcare regulatory bodies.
Training & Capacity Building
Provides staff training on quality standards, patient safety and best practices to strengthen service delivery.
Meet Our Expert Team
Dr. Linda Kigera
Head of Standards and Quality Assurance
Leader in standards and quality assurance, driving compliance, patient safety, and continuous improvement in healthcare delivery.
Dr. Vivian Rakuomi
Standards and Quality Assurance Officer
Expert in healthcare compliance, data-driven quality improvement, and performance monitoring to enhance patient care outcomes.
Ms.Jannette Sang
Standards and Quality Assurance Officer
Specialist in internal audit, supporting the Division of Health Administration and Corporate Services.
Mrs. Lornah Wambani
Standards and Quality Assurance Officer
Specialist in internal audit, supporting the Division of Integrated Health Services.
Ms. Sandra Ng'eny
Standards and Quality Assurance Officer
Expert in risk management and patient safety, supporting the Division of Spinal Health and Specialized Services.